Part A: PRIVACY STATEMENT

At Creative Wolf, we recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below.

The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.

The names of persons who request information from or about us by emailing us may be added to our database as members. Each member is given a username and password. Members who do not wish to receive emails from our website, can unsubscribe via our website or unsubscribe via received profiled mails, or notify us by email, and we will stop emailing you.

The names of persons who subscribe to our newsletter are added to our database and will be sent regular property updates by email. We will also inform you of upcoming events.

Your name will never be given to a third party. You can always unsubscribe if you wish.

The personal information we collect when you log onto this site, how we do it and what we do with it:
If you log onto the website and read or download information our Internet Service Provider/Hosting Provider, will record your server address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded. This information is used for statistical and web site development purposes only.

The circumstances under which we disclose information about you:
It is our policy not to sell or pass on any personal information that you may have provided. An exception to this is where we may be required by law to disclose certain information.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies, please contact us.

How we handle emails:
We will preserve the contents of any e-mail message that you send us if we believe that we have a legal requirement to do so.

What to do if you believe the information we hold about you is inaccurate:
If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.

Google remarketing
This website uses remarketing to advertise products you may be interested in. We may use third party vendors, such as Google, to store your information once you visit our site. We may then remarket to you when you visit other websites that are part of the third party vendors’ advertising network. We use cookies to store this information in your web browser. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

How to contact us if you wish to discuss this policy:
If you wish to discuss any aspect of this policy please contact us by email at howl@creativewolf.com.au
The publisher of this site is Creative Wolf.

Part B: DISCLAIMER

This website and the articles on our website are not a substitute for independent professional advice. We do not warrant the accuracy, completeness or adequacy of the information or material on this website. All information is subject to change without notice. We and each party providing material displayed on this website disclaim liability to all persons or organisations in relation to any action(s) taken on the basis of currency or accuracy of the information or material, or any loss or damage suffered in connection with that information or material. You should make your own enquiries before entering into any transaction on the basis of the information or material on this website. Please ensure you contact us to discuss your particular circumstances and how the information provided applies to your situation. The team at Creative Wolf are not lawyers, financial planners, investment advisers, or accountants. So, before taking any action or risking any money, you should always check with your own qualified professional advisers.

No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted. Readers should seek professional advice from suitably qualified professionals regarding their own specific needs.

Quality of information – always check the information:
Before relying on the information on this website, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain professional advice relevant to their particular circumstances. We and associated parties cannot guarantee nor assume any legal liability or responsibility for the accuracy, currency or completeness of the information or material.

Links to external websites:
This website may contain links to other websites which are external to our website. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

Linkage to external websites should not be taken to be an endorsement or a recommendation of any third party products or services offered by virtue of any information, material or content linked from or to this website. Users of links provided by this website are responsible for being aware of which organisation is represented or providing the information or material on the website they visit. Views or recommendations provided in linked websites do not necessarily reflect our views or recommendations, nor the views or recommendations of associated parties.

Security of our website:
Users of our website should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user’s transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses or other defects.

We and associated parties accept no liability for any interference with or damage to a user’s computer system, software or data occurring in connection with this website. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this website is free of viruses or other contamination that may interfere with or damage the user’s computer system, software or data.

Purchases:
When purchasing products and services via our website, you will be billed by Creative Wolf and your credit card details and related personal information will be processed by third party payment processor and its secure servers. The name of the payment processor will be disclosed to you in the payment process.

Please refer to Third Party Payment Processor for details of their privacy policy.

Our website contains links to this and other web sites which our privacy policy does not apply. Our Privacy Policy cannot be extend beyond our domain, and web pages therein.

Returns and Refund Policy:
Return of faulty goods: If any product is received in faulty, non-working or damaged condition we will exchange the item at no cost to the customer. Please email us with the order number that you were provided, so that we can arrange for the goods to be collected.

Returns on non-faulty goods:
We believe all our products represent quality and value for money and therefore do not give refunds on non-faulty items.